The terms governing your use of NOVO's Site and Services.

Section 1

Introduction and acceptance of terms

Yes NOVO, LLC (“Company,” “NOVO,” “We,” “Us,” or “Our”), a Texas limited liability company, provides technology and consulting services — including AI-enabled tools and AI-generated content — through our websites (including yesnovo.com and yesnovo.ai), platforms, and related applications (collectively, the “Site”), and through the products and professional services we deliver (together with the Site, the “Services”).

These Terms of Use (“Terms”) are a legally binding agreement between you (“User,” “You,” or “Your”) and the Company. By accessing or using the Site or any of the Services, you agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference. If you do not agree, you must not access or use the Site or Services.

These Terms apply to all users of the Site and Services worldwide. They do not replace any separately executed Master Services Agreement, Statement of Work, or other written agreement between you and NOVO; in the event of a conflict, such separately executed agreement will control.

Section 2

Eligibility and accounts

Age requirement

You must be at least 18 years of age (or the age of digital consent or majority in your jurisdiction, whichever is higher) to use the Services. By accessing the Site, you represent and warrant that you meet this requirement. We do not knowingly collect personal information from children under 13 and will delete such information upon discovery, consistent with our Privacy Policy.

Organizational use

If you access the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and “You” refers to both you individually and the organization.

Account security

If you create an account, you are responsible for maintaining the confidentiality of your credentials and for all activity under your account. You must notify us immediately at info@yesnovo.com of any unauthorized use. We are not liable for any loss arising from your failure to safeguard your account.

Section 3

Acceptable use and prohibited activities

You agree to use the Services only for lawful purposes and in accordance with these Terms. You will not (and will not assist or enable others to):

• Illegal or harmful conduct. Use the Services for any unlawful, fraudulent, threatening, or malicious purpose; violate any applicable law, regulation, or order; or promote violence, discrimination, or illegal activity.
• Intellectual property misuse. Input, generate, or distribute content that infringes or misappropriates the intellectual property or proprietary rights of any third party.
• Privacy violations. Submit personal data or confidential information that you do not have the right to share; violate another person's privacy rights; or publish personal information without lawful consent.
• Abuse of AI outputs. Use AI-generated content to defame, harass, deceive, or harm any person; present AI-generated content as human-authored where doing so is unlawful or deceptive; or generate content designed to manipulate public opinion through automated misinformation.
• System interference. Deploy bots, scrapers, or automated tools to access or overload the Services; attempt to reverse engineer, decompile, or otherwise extract source code, models, algorithms, or underlying technology; introduce malware, viruses, or any harmful code; or probe, scan, or test the vulnerability of any system or network.
• Circumvention. Attempt to bypass content-filtering, safety, or access-control features; or attempt to generate content that violates our usage guidelines (such as content that is sexually explicit, promotes terrorism, or involves the exploitation of minors).

We reserve the right to suspend or terminate your access immediately, without prior notice, if we determine in our sole discretion that you have engaged in any prohibited activity.

Section 4

User content and privacy

Your content

When you use the Services — for example, by submitting a query, uploading documents, or providing data to receive AI-generated outputs — you may provide content (“User Content”). You retain all ownership rights in your User Content.

License to NOVO

By submitting User Content, you grant NOVO a non-exclusive, worldwide, royalty-free license to use, reproduce, and process that User Content solely to the extent necessary to provide and operate the Services for you (e.g., generating the requested outputs). This license terminates when you delete your User Content or when your account is terminated, except to the extent required for NOVO to comply with legal obligations or enforce these Terms.

Privacy

Your use of the Services is subject to our Privacy Policy, which describes how we collect, use, store, and protect your information in compliance with applicable regulations, including (where applicable) the EU General Data Protection Regulation (GDPR), the UK GDPR, and the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA/CPRA). By using the Services, you acknowledge and agree to the data practices described in our Privacy Policy.

Section 5

Intellectual property and licenses

NOVO's intellectual property

Owned by or licensed to Yes NOVO, LLC. You may not use NOVO's trademarks or branding without prior written permission.

Your User Content

You retain ownership. NOVO has only the operational license described in §4.

License to use the Services

Limited, non-exclusive, non-transferable, revocable license for your internal business or personal purposes.

AI-generated Outputs

Worldwide, non-exclusive, royalty-free license for any lawful purpose. NOVO does not claim ownership over original portions of Outputs produced uniquely for you.

Feedback you provide

Irrevocable, perpetual, worldwide, royalty-free license to NOVO to use, modify, and incorporate Feedback for any purpose without compensation. Feedback is voluntary and non-confidential.

Because AI models may generate similar or identical outputs for different users, the Output license is non-exclusive. Outputs may incorporate elements drawn from the model's training data or common knowledge; your rights in such elements are subject to applicable law (including copyright, fair use, and database rights). NOVO does not warrant that Outputs are free from content subject to third-party intellectual-property rights. You are solely responsible for evaluating and ensuring that your use of any Output complies with applicable law and does not infringe third-party rights.

Section 6

Third-party services and links

The Site or Services may contain links to, or integrations with, third-party websites, tools, or services that NOVO does not own or control. These are provided for convenience only. NOVO does not endorse and is not responsible or liable for any third-party content, products, services, privacy practices, or terms of use. Your interactions with any third party accessed through the Site are solely between you and that third party and are governed by that third party's terms and policies. NOVO disclaims all liability for any loss or damage arising from your use of or reliance on any third-party offering.

Section 7

AI output limitations and disclaimers

Nature of AI outputs

The Services may provide AI-generated content, suggestions, summaries, analyses, or other outputs. AI systems are inherently probabilistic: Outputs may be inaccurate, incomplete, outdated, or misleading. We do not guarantee the accuracy, completeness, timeliness, or fitness for any particular purpose of any Output.

No professional advice

Outputs are provided for general informational purposes only and do not constitute legal, medical, financial, tax, engineering, or other professional advice. You must not treat any Output as a substitute for qualified professional consultation. Do not disregard or delay seeking professional advice because of information obtained from the Services.

User responsibility

You use Outputs at your own risk. You are solely responsible for evaluating and verifying any Output before relying on it, publishing it, or making decisions based on it. NOVO is not responsible for any actions you take or fail to take based on any Output.

Transparency and content labeling

NOVO may implement technical measures to identify AI-generated content (such as metadata, watermarks, or labels) to comply with applicable laws and regulations. You must not remove, alter, or obscure any such AI-content identifiers embedded in or associated with Outputs. If you share or publish AI-generated content produced by the Services, you are responsible for complying with all applicable legal obligations to disclose that the content was generated by AI, including any requirements under the EU AI Act or other applicable regulations.

Section 8

Disclaimer of warranties

The Site and Services are provided “as is” and “as available.” To the fullest extent permitted by applicable law, Yes NOVO, LLC disclaims all warranties — whether express, implied, statutory, or otherwise — including warranties of merchantability, fitness for a particular purpose, title, non-infringement, and accuracy. The legally-required language follows.

Some jurisdictions do not permit certain warranty exclusions. In such jurisdictions, the above disclaimers apply only to the maximum extent permitted by applicable law, and the scope and duration of any required warranty will be the minimum mandated by that law.

Section 9

Limitation of liability

To the maximum extent permitted by applicable law, NOVO and its affiliates are not liable for indirect, incidental, special, consequential, or punitive damages arising out of your use of the Services. The legally-required language follows.

In jurisdictions that do not allow the exclusion or limitation of liability for certain types of damages (such as personal injury caused by negligence or fraud), our liability will be limited to the fullest extent permitted by applicable law.

These limitations reflect an agreed allocation of risk between you and NOVO and will apply even if a limited remedy set forth herein fails of its essential purpose.

Section 10

Indemnification

You agree to indemnify, defend, and hold harmless Yes NOVO, LLC and its affiliates, officers, employees, agents, and licensors from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, and expenses (including reasonable attorneys' fees and costs) arising out of or related to:

• Your breach of these Terms.
• Your use or misuse of the Services or Outputs (including any third-party claim that your use of an Output infringes or violates that party's rights).
• Your User Content.
• Your violation of any applicable law, regulation, or third-party right.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and you agree to cooperate with our defense. You will not settle any claim that imposes obligations on NOVO without our prior written consent.

Section 11

Termination

These Terms remain in effect until terminated. You may stop using the Services at any time. We may suspend or terminate your access to the Site or Services, with or without prior notice, if we reasonably believe that:

• You have violated these Terms or any applicable law.
• Your use poses a security or legal risk to NOVO, other users, or third parties.
• Continued provision of the Services to you is no longer commercially viable.

Upon termination, your right to use the Services ceases immediately. We may (but are not obligated to) delete your User Content and account data, subject to our Privacy Policy and applicable data-retention obligations.

Section 12

Governing law and dispute resolution

Governing law

These Terms are governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict-of-laws principles. If you reside in a jurisdiction where mandatory consumer-protection or other local laws apply (such as the EU, UK, Australia, or Canada), nothing in these Terms restricts or waives your rights under those laws.

Jurisdiction

Subject to the arbitration clause below (if applicable), any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in Collin County, Texas, and you consent to the personal jurisdiction and venue of such courts. If mandatory law in your jurisdiction requires that you be able to bring proceedings locally, this clause does not prevent you from doing so.

Arbitration — by mutual consent only

For disputes where arbitration is legally permissible, you and NOVO may agree after a dispute arises to resolve such dispute through binding arbitration administered by the American Arbitration Association (AAA) under its then-current Commercial Arbitration Rules. Any such arbitration will be conducted on an individual basis (not as a class, consolidated, or representative action). This arbitration provision does not apply unless both parties mutually consent to it in writing after the dispute has arisen. If either party declines arbitration, or if arbitration is not permissible under applicable law, the dispute will be resolved in the courts specified above. Nothing in this section prevents either party from seeking injunctive or other equitable relief in any court of competent jurisdiction. You may also bring a claim in small claims court if your claim qualifies.

Section 13

Export controls and sanctions

You represent and warrant that:

• You are not located in a country that is subject to a United States government embargo or that has been designated by the U.S. government as a “terrorist-supporting” country.
• You are not on any U.S. government list of prohibited or restricted parties, including the Specially Designated Nationals (SDN) list maintained by the Office of Foreign Assets Control (OFAC), the Denied Persons List, or the Entity List maintained by the Bureau of Industry and Security.
• You will comply with all applicable export and re-export control laws and regulations (including the U.S. Export Administration Regulations and International Traffic in Arms Regulations, and equivalent laws in your jurisdiction) in connection with your use of the Services.

You agree not to use the Services, or export, re-export, or transfer any software, technology, or Output derived from the Services, for any purposes prohibited by applicable law — including the development, design, manufacture, or production of nuclear, chemical, or biological weapons, or missiles capable of delivering such weapons.

Section 14

Accessibility

NOVO is committed to making the Site and Services accessible to all users, including those with disabilities. We strive to conform to applicable accessibility standards, including the Web Content Accessibility Guidelines (WCAG) and the requirements of laws such as the Americans with Disabilities Act (ADA) and equivalent international regulations.

If you experience difficulty accessing or using any part of the Site or Services due to a disability, please contact us at info@yesnovo.com, and we will work with you to provide reasonable assistance or accommodation.

Section 15

Changes to these terms

We may update, amend, or replace these Terms from time to time to reflect changes in law, our Services, security practices, or business operations. When we make changes, we will update the “Last Updated” date at the top of this page.

For material changes, we will provide additional notice by one or more of the following means:

• Prominently posting a notice on the Site.
• Sending an email to the address associated with your account (if applicable).
• Displaying an in-app notification.

We will make reasonable efforts to provide notice at least 30 days before the effective date of material changes. Your continued use of the Services after the effective date of any updated Terms constitutes your acceptance of those changes. If you do not agree to the revised Terms, you must stop using the Services before the changes take effect.

Section 16

Miscellaneous

Entire agreement

These Terms, together with the Privacy Policy and any separately executed agreement, constitute the entire agreement between you and NOVO concerning the Services and supersede all prior or contemporaneous communications on the same subject.

Severability

If any provision is held invalid, illegal, or unenforceable, that provision will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect.

No waiver

Our failure to enforce any right or provision does not constitute a waiver of that right or provision.

Assignment

You may not assign these Terms without our prior written consent. We may freely assign in connection with a merger, acquisition, reorganization, or sale of substantially all of our assets.

No agency

Nothing creates any agency, partnership, joint venture, or employment relationship between you and NOVO.

No third-party beneficiaries

These Terms do not confer any rights on any third party unless expressly stated herein.

Force majeure

NOVO is not liable for any delay or failure resulting from causes outside our reasonable control, including natural disasters, pandemics, acts of government, war, terrorism, labor disputes, power failures, internet disruptions, or acts of third parties.

Section 17

Contact information

If you have any questions or concerns about these Terms, the Services, or our data practices, please contact us:

For privacy-specific questions, see our Privacy Policy and contact privacy@yesnovo.com.