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NOVO

NOVO Secure · Managed SOC

Security threats don't take off-hours.

NOVO Secure is an AI-augmented managed SOC operating on the Microsoft Security Platform. 24/7 threat detection, incident response, vulnerability management, and continuous improvement. The operations layer underneath the security platform NOVO Cloud builds — or the operations service for businesses with existing Microsoft Security Platform deployments looking for ongoing operations rather than periodic engagement.

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Why NOVO Secure

Security operations is a 24/7 discipline. Most growing businesses staff it like a 9-to-5 job.

The alert that fires on a Tuesday at 2 AM and gets dismissed by an on-call engineer who doesn't know what it means. The SIEM nobody has time to tune, generating thousands of low-quality alerts that train everyone to ignore them. The incident response that takes twelve hours instead of two because nobody has the runbook handy at midnight. The threat hunting that's been on the roadmap for eighteen months. The vulnerability management that's a quarterly scan, not an ongoing discipline. The compliance evidence that gets manufactured the week before the audit instead of accumulated continuously.

The consequences are predictable. Detection gaps that don't show up until a breach. Response time that the business can't afford in a real incident. Compliance evidence that's manufactured rather than produced. Threat hunting that never happens because there's never time. Security posture that looks complete on paper and falls apart when an attacker actually shows up. Most internal security teams aren't underperforming — they're under-resourced for what modern security operations actually requires.

NOVO Secure is the alternative. An AI-augmented managed SOC operating 24/7 on the Microsoft Security Platform — threat detection, incident response, vulnerability management, threat hunting, and continuous improvement, delivered as ongoing service rather than periodic engagement. Same architectural discipline that NOVO Cloud builds with, now in operations mode. The team that built the platform stays connected as it's operated.

What Secure operates

Five operational scopes. One unified SOC.

NOVO Secure operates across the same five domains the Microsoft Security Platform deploys. What Cloud builds, Secure operates — coordinated through the platform's unified architecture rather than as five separate services. Customers get one SOC engagement covering everything the platform protects, not five point services that have to be integrated by the customer.

  • Operational scope 1

    Identity threat operations

    Identity-based threats are the most common attack vector in modern environments — most successful breaches start with credential compromise rather than network intrusion. Continuous monitoring for credential compromise, anomalous sign-ins, privilege escalation, lateral movement, token theft. Conditional Access policy maintenance as the customer's environment evolves. Identity protection signal investigation. Privileged account oversight. The control plane that determines whether everything else holds — get this wrong and the rest of the security posture doesn't matter.

  • Operational scope 2

    Endpoint detection & response

    Workstations, laptops, servers, mobile devices — wherever work happens. Continuous EDR signal monitoring, threat investigation, automated containment of confirmed compromises, forensic analysis on incidents that warrant it. Email security operations layered alongside endpoint security — the two attack surfaces are operationally connected. Device compliance posture maintained continuously rather than checked quarterly.

  • Operational scope 3

    Data protection operations

    Information protection, classification, and DLP signal monitoring. Sensitivity label drift detection so classification doesn't degrade as the data estate grows. eDiscovery support for legal and HR scenarios. DLP policy tuning as the customer's data patterns evolve. The data plane operations that protect what the business actually values — customer records, regulated content, intellectual property, financial data.

  • Operational scope 4

    Cloud & application security

    Continuous security posture monitoring across Azure and other cloud environments. SaaS application security signal — what's being used, what data flows through, what shadow IT is operating without governance. API security monitoring for the integrations that increasingly carry sensitive data between systems. Cloud configuration drift detected and remediated rather than accumulating into compounding risk.

Operational scope 5 · Coordination layer

Security operations center

The SOC itself — the coordination layer where the other four scopes feed into one unified operational view. SIEM operations and tuning. SOAR for automated response orchestration. Threat hunting against MITRE ATT&CK coverage maps. Incident response runbook execution. Threat intelligence integration informing detection logic with current attacker behavior. Forensic investigation when incidents require it. AI-augmented analyst work that compresses investigation time and surfaces patterns humans would miss. The unified operations surface that turns five scopes into one coordinated SOC — not five separate dashboards generating five separate alert streams.

How Secure operates

Security operations is discipline, not a dashboard.

A managed SOC that's defined by the consoles it can access produces alerts. A managed SOC that operates with discipline produces outcomes — threats detected before they become incidents, incidents contained before they become breaches, postures maintained before they become exposures. The work isn't in the tooling; it's in the operating rhythm. Three operating disciplines specific to NOVO Secure:

  • Discipline 1

    Continuous detection discipline

    Detection rule maintenance as the threat landscape evolves and the customer's environment changes. Signal-to-noise tuning so analysts work meaningful alerts rather than fatigue-inducing noise. MITRE ATT&CK coverage analysis to identify and close detection gaps. Threat intelligence integration so detection logic reflects current attacker behavior rather than last year's patterns. Detection that improves over time rather than degrading as the environment ages.

  • Discipline 2

    Incident response discipline

    Documented response runbooks specific to the customer's environment — not generic templates retrieved from a vendor library. Escalation paths defined, tested, and refined through tabletop exercises and real incidents. Forensic investigation capability for incidents that warrant deep analysis. Communications cadence established before the incident, not improvised during one. Response that holds together when the pressure is on, because the structure was built before the pressure showed up.

  • Discipline 3

    Continuous improvement discipline

    Threat hunting against MITRE ATT&CK techniques the customer's environment is exposed to. Vulnerability management as ongoing operations rather than periodic scanning. Posture review tracking configuration drift, control effectiveness, and emerging risk patterns. SOC operations that get better month over month — not just sustained in steady state. The work that turns a SOC from reactive into proactive.

Microsoft Security Platform operations

Microsoft Security Platform-aligned SOC operations. Microsoft-aligned threat intelligence informing detection logic with current attacker behavior. Reference operating frameworks straight from Microsoft, applied with NOVO's experience operating the platform across SMB and mid-market environments. Customers get the operational discipline of a Microsoft-architected SOC, scaled appropriately for businesses without enterprise security teams.

  • Microsoft Direct CSP Partner
  • Microsoft Solutions Partner

Operational experience

What NOVO brings is operational depth — not a dashboard subscription.

Most managed SOC engagements end up as console access plus an SLA. The customer gets visibility into a dashboard, response within a defined window, and a quarterly report. What NOVO brings is the operational depth that makes those dashboards and SLAs actually mean something. Detection content tuned across multiple SMB and mid-market environments — patterns NOVO has seen before applied to the customer's environment from day one rather than learned from scratch. Response runbooks built from real incidents, not just tabletop exercises. Threat hunting playbooks aligned to MITRE ATT&CK. Operational rhythm — daily, weekly, monthly cadences — that turns a SOC from reactive into proactive.

The substance compounds. What customers get isn't a generic SOC service; it's the accumulated operational experience NOVO has built across many environments, applied to theirs from the first day of the engagement. The detection rules already know the false-positive patterns. The response runbooks already cover the incident types most environments actually encounter. The threat hunting hypotheses already reflect what's worth looking for. The operational rhythm is already established rather than figured out as the engagement matures.

An AI-augmented SOC

Most managed SOCs run analysts against alert queues. NOVO Secure operates an AI-augmented SOC.

Most managed SOCs run on the same operational pattern that's been around for fifteen years. Analysts work alert queues. Tickets accumulate. Investigation time is spent on manual correlation across consoles — checking endpoint signal, then identity logs, then network telemetry, then SIEM history, assembling a picture of what happened from fragments. Incident response is rehearsed in tabletop exercises but never quite as smooth as the runbooks suggest when the pressure is real.

AI-augmented investigation lets analysts get to the answer faster — automated correlation across systems, pattern recognition that would take hours of manual work, natural-language interfaces that surface relevant context immediately. The work is still real security operations work. Trained analysts still make decisions, drive investigations, coordinate response. But the pace and accuracy are different.

  • 01

    Investigation acceleration

    AI-assisted alert triage that surfaces context immediately — what the alert means, what's been seen before, what related signal exists. Automated correlation across signal sources that previously required manual cross-console work. Natural-language summarization of complex incident timelines so analysts get the picture quickly rather than assembling it manually. What used to take hours of analyst time happens in minutes.

  • 02

    Pattern detection at scale

    AI-augmented threat hunting that surfaces anomalies humans wouldn't catch in raw signal volume. Behavioral baselines that adapt to the customer's environment rather than fixed-rule detection that produces noise. Hunting hypotheses tested across longer windows of historical data than manual hunting can practically cover. Detection of what's actually unusual, not just what matches a rule.

  • 03

    Posture analysis

    AI-augmented analysis of security configuration, posture drift, and risk patterns across the platform. Recommendations grounded in the customer's actual environment — what's configured how, what's drifted, what's exposed — rather than generic best-practice checklists. Posture review that scales with the platform's complexity. Posture work that scales with the platform, not against it.

  • 04

    Response coordination

    AI-assisted incident response coordination during active incidents. Runbook recommendation based on the specific incident pattern. Evidence collection happening in parallel with investigation rather than reconstructed afterward. Documented response actions surfaced as the incident unfolds rather than retrieved manually after. Response that holds together when the pressure is on.

AI augmentation is an operational layer of the SOC service, not the service itself. NOVO Secure is still 24/7 security operations delivered by trained analysts working defined disciplines. The accountability sits with the people — the AI just changes how fast, how accurately, and how proactively that work gets done.

Read more about how we use AI →

Cloud builds. Secure operates.

The architectural relationship to NOVO Cloud.

Most NOVO Secure customers come through NOVO Cloud — Cloud deploys the Microsoft Security Platform, Secure operates it 24/7. Continuity of architectural understanding from build through operations. The team that designed the platform stays connected as it's operated, which means the SOC starts with full context rather than learning the customer's environment from scratch over the first six months.

NOVO Cloud · Builds

Microsoft Security Platform deployment

Project-based deployment of the Microsoft Security Platform. Five domains. Microsoft alignment. Documented for handoff to operations.

NOVO Secure · Operates

24/7 SOC on the platform Cloud built

Continuous detection, incident response, threat hunting, vulnerability management, AI-augmented investigation. The same NOVO architectural team, in operations mode.

Customer engagement paths

Two ways customers come to NOVO Secure.

Either path produces the same operating outcome — an AI-augmented managed SOC running on the Microsoft Security Platform — but the on-ramp differs.

  • Engagement path A

    Through Cloud deployment

    Customer engages NOVO Cloud to deploy the Microsoft Security Platform. The Secure engagement gets defined as part of the architectural conversation, not as a separate sales motion later. Platform deployed by Cloud with operations handoff baked in — documented architecture, baseline configuration, runbooks, integration patterns all transferred to the SOC as part of the deployment closeout. The cleanest entry point because the platform is built knowing it will be operated.

  • Engagement path B

    Existing Microsoft Security Platform

    Customer already has Microsoft Security Platform deployed — by NOVO previously, by another integrator, or in-house — and is looking for ongoing operations rather than redeployment. NOVO Secure begins with a platform assessment and configuration audit before transitioning to ongoing operations. The assessment establishes baseline understanding of what's deployed, where the gaps are, and what the operational priorities should be in the first ninety days. Operations begin once the baseline is established.

One architectural commitment, two phases of work. Most customers engage Cloud and Secure together; the page accommodates either entry point. The substance of the SOC service is the same regardless of how the customer arrived at it.

Ready when you are

The fastest way to know what your SOC engagement should look like is to talk through it.

Tell us about your current security posture — the SOC arrangement that isn't quite working, the platform that's deployed but not actively operated, the threat detection that fires alerts nobody has time to investigate, the incident response capability that exists in theory more than in practice. Whether your priority is establishing 24/7 operations on a platform NOVO Cloud is about to deploy, modernizing an existing SOC arrangement, or extending operations onto a Microsoft Security Platform you already have, we'll talk through what NOVO Secure would look like for your environment, what the engagement scope would cover, and how the operational handoff would work.