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Three portals — one for each thing you need.
NOVO operates customer-facing portals for self-service, support, and project visibility. Use the portal that matches what you're trying to do. Not sure where to go, or new customer? Start a conversation.
Customer portals
Pick the portal that matches your task.
Business Portal
Account information, invoices, and self-service access.
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Help Desk
Submit and track support tickets; case history; knowledge base.
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Project Portal
Visibility into ongoing projects, milestones, and deliverables.
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Lost access or new customer?
If you've lost portal access or you're a new customer who hasn't been onboarded yet, email info@yesnovo.com and we'll point you at the right portal for your engagement.
Existing customer, new question?
Reach your NOVO team directly.
Existing NOVO customers can reach their assigned operations team through their normal channels — Teams, the Help Desk above, or email. If you're unsure which channel applies to a specific question, email info@yesnovo.com and we'll route you. Phone: 888-228-5620.