NOVO Compass Guide
You bought the licenses. Now let's get them used.
Guide is NOVO's training and enablement service for Microsoft Copilot and Power Platform. We train your Champions, train your end users on what they actually have access to, and equip your team with the adoption methodology to make Copilot stick. Project-based engagements scaled to the size of your rollout.
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Why Guide
Most Copilot rollouts stall at the announcement email.
Most businesses we work with have already paid for Copilot. Watched the rollout video. Sent the announcement email. Then waited for adoption to happen — and watched it not happen. Productivity gains stayed theoretical. The licenses got used by a quarter of the workforce, mostly for things they could've done without Copilot in the first place.
The fix isn't more licenses or better marketing. The fix is structured training: identifying the right people to lead, training them well, then equipping the broader workforce to use what they actually have access to. That's the work Guide is built for.
How Guide works
A four-phase engagement that meets your people where they are.
Guide engagements run as project-based training and adoption work. Four phases, scaled to the size of your rollout. The deliverables compound — recordings, training materials, methodology — and stay with your organization after the engagement closes.
Honest about what your people actually have
Curriculum calibrated to license tier.
Most organizations have a mix — paid Copilot for some teams, free Copilot for everyone else, Power Platform access for select Champions. Guide trains each population on what they actually have access to.
Population 1
End users — free Copilot
What they have
Web Copilot, basic chat, accessible integrations
What we train
Practical use of available features for daily productivity
Population 2
Paid Copilot users
What they have
Copilot in M365 apps, Copilot Chat with org data
What we train
Deeper application use, advanced prompting, integration with org data
Population 3
Champions
What they have
Copilot Studio, Power Platform, broader access
What we train
Deepest training — Copilot Studio basics, Power Platform fundamentals, peer-support skills
Phase 1
Plan & assess
Customer environment review. License posture assessment — who has paid Copilot, who has free, who has Power Platform access. Champion identification: criteria, candidate vetting, and selection support so the right people end up in the right seats. End-user population definition. Adoption methodology design tailored to your organization.
Deliverables: License posture map · Champion roster · Adoption plan · Communication templates
Phase 2
Train your Champions
Deep training for selected Champions. Copilot at full depth, Copilot Studio basics, Power Platform fundamentals, and the peer-support skills they'll need to be the first line of help inside your organization. Customer-specific training sessions are recorded and landed in NOVO's AI LMS for future reference, new-hire onboarding, and ongoing skill-building.
Deliverables: Custom Champion training curriculum · LMS-hosted session recordings · Champion enablement materials
Phase 3
Train your end users
Broader workforce training adapted to actual license posture. Free-Copilot users learn to leverage what they have — and there's more available than most people realize. Paid-Copilot users go deeper into M365 application integration and advanced prompting. Sessions recorded and landed in the LMS for ongoing reference.
Deliverables: End-user training tracks (free-Copilot and paid-Copilot variants) · LMS-hosted recordings · Quick-reference guides
Phase 4
Equip the change
Adoption methodology delivered to your team. Communication templates for the rollout, success metrics that actually correlate with productivity, and the Champions handoff to internal community ownership. After Guide closes, your customer either runs the Champions community internally or graduates to Compass Command for ongoing program stewardship.
Deliverables: Adoption playbook · Communication templates · Success metrics framework · Champions handoff package
Pairs with Compass Command
Guide delivers the project-based education and enablement. Compass Command operates the recurring program — ongoing Champions community stewardship, AI LMS curation, new-hire onboarding flow, and continuous adoption monitoring. Many customers run Guide first and graduate to Command once the program needs ongoing operational support.
Ready when you are
The hardest part of Copilot adoption is starting it correctly.
Guide consultations focus on your specific rollout situation. Tell us where you are — the license posture, the organizational size, what's worked and what hasn't — and we'll talk through what a Guide engagement would look like for your team.