NOVO Cloud · Microsoft 365
The productivity platform your business actually runs on.
Microsoft 365 deployed and configured by NOVO Cloud. Email, content, identity, governance. The integrated productivity foundation that replaces a sprawl of disconnected tools — and the foundation Copilot needs to ship safely. For businesses migrating off legacy systems and businesses already on Microsoft 365 whose tenant configuration hasn't been touched in years. Project-based deployment, modular scope.
Have a quick question?
Why Microsoft 365
Most growing businesses have outgrown their productivity stack twice over. They just haven't replaced it yet.
The on-prem Exchange server that's two versions out of date. File shares scattered across mapped drives nobody can fully diagram. Box accumulating shadow content because SharePoint felt complicated. Google Docs in the marketing team because someone preferred it. Dropbox in finance for the same reason. Microsoft 365 licenses purchased years ago and configured the way they were on day one.
The consequences are predictable. Content fragmented across five storage platforms, with search that doesn't work because content lives everywhere. Permission inconsistencies that nobody can audit cleanly. Productivity tools that were modern when they were procured and aren't now. Modernization debt that grows every quarter — and every quarter, it gets harder to do something about.
Microsoft 365 is the alternative. One integrated productivity platform — email, content, identity, collaboration — built to work together by Microsoft, deployed and configured by NOVO Cloud. Single set of identity controls. Single content backend. Single set of governance policies that apply consistently.
What Cloud builds
Five workloads. Two starting states. One integrated platform.
Microsoft 365 deployment spans five core workloads. NOVO Cloud handles all five together as the integrated platform — or specific workloads when a customer's most pressing need is in a particular area. Customers come to this work in two starting states.
Starting state A
Migrating to Microsoft 365
Coming from legacy systems — on-prem Exchange, file servers, Box, Egnyte, Dropbox, Google Workspace. Net-new tenant deployment with content migration, identity foundation, and governance baseline established from scratch.
Starting state B
Modernizing existing Microsoft 365
Already on Microsoft 365 with a tenant that hasn't been touched in years. Configuration audit, modernization, security baseline updates, governance refresh. The work of bringing an aging tenant to current standards.
Five workloads
Workload 1
Exchange Online
Email and calendaring, properly deployed. Migration off on-prem Exchange (any version), Google Workspace, or other mail platforms — with mailbox content, folder structure, calendar history, and shared mailboxes preserved. Anti-phishing and email security baseline configured during deployment, not bolted on later. Mail flow rules, retention policies, and archiving set up to current standards. The email platform that doesn't quietly lose people's inboxes during migration.
Workload 2
SharePoint Online & OneDrive
Content and collaboration platform deployed and configured properly. Migration off file servers, legacy SharePoint, Box, Egnyte, Dropbox, Google Drive — with content metadata, version history, permissions, and authorship preserved. Site architecture designed for how the business actually works, not deployed as Microsoft's default templates. Search that works because content is structured to be searchable.
Workload 3 · Cross-reference
Microsoft Teams
Microsoft Teams is part of the Microsoft 365 family, but Teams deployment is its own scope — chat and meetings configuration, Teams Phone for cloud calling, Teams Rooms hardware deployment, migration off legacy conferencing platforms. Covered as a dedicated Cloud sub-service.
Workload 4
Microsoft Entra (identity)
The Microsoft 365 identity foundation. Conditional Access policies that govern who can access what from where. Multi-factor authentication enforcement aligned with the customer's risk profile. Identity protection that detects anomalous sign-ins and credential abuse. Hybrid identity if the customer has on-premises Active Directory. Identity is the modern security perimeter — and it's where the rest of the platform's security depends.
Workload 5 · Foundation layer
Microsoft 365 governance & compliance
The governance foundation that keeps the platform manageable as the business grows. Microsoft Purview for information governance, sensitivity labels, retention policies, eDiscovery, and audit logging. Compliance baselines configured to support the customer's regulatory environment. Foundational governance that shapes whether Microsoft 365 Copilot is safe to deploy — covered in detail in the next section.
How Cloud deploys it
Deployment isn't pushing a license. It's building the foundation right.
Most Microsoft 365 deployments end with a tenant that works for the first six months and accumulates configuration debt for the next five years. NOVO Cloud's deployment work is what makes the difference between a tenant that works today and a tenant that holds up over time.
Discipline 1
Tenant foundation discipline
Identity baseline configured in Microsoft Entra from day one — Conditional Access, MFA enforcement, identity protection policies. Governance configuration applied during deployment, not bolted on later. License tier alignment matched to actual usage rather than defaulted to the marketing brochure. Security baselines tuned to the customer's industry and risk profile, documented for handoff. The work that determines whether the tenant ages well.
Discipline 2
Migration integrity
Content migrated with metadata, permissions, version history, and authorship preserved. Mailbox migration that retains folder structure, calendar history, and shared mailbox configurations. SharePoint migration that doesn't lose content lineage during the move from file servers, Box, Egnyte, or legacy SharePoint. Migration runs validated for fidelity before the source system is decommissioned.
Discipline 3
Operational readiness
Tenant configured for handoff to operations from the start — whether that's NOVO Care or the customer's internal IT team. Documentation complete: tenant architecture, governance configuration, license assignments, security baselines, runbooks for routine operations. Day-2 operations starts in good shape, not from a standing start.
Microsoft alignment
100% Microsoft 365 deployment. No third-party productivity products substituted into the stack. Reference architectures, tenant configuration patterns, and security baselines straight from Microsoft, applied with NOVO's experience deploying Microsoft 365 across SMB and mid-market environments.
- Microsoft Direct CSP Partner
- Microsoft Solutions Partner
License alignment
Right-sized for the deployment.
License tier alignment is part of every Microsoft 365 deployment engagement — making sure the customer is paying for what they actually need to deploy. Not running on Business Standard when E3 plus add-ons would actually fit the scenario better. Not paying for E5 features that go unused. For ongoing license advisory, optimization across the broader Microsoft estate, and licensing strategy as the business grows, that's NOVO License — our dedicated licensing service.
Deployment accelerators
What NOVO brings gets you there faster — with nothing proprietary left behind.
Microsoft 365 deployment looks similar across customers in important ways — same workloads, same identity foundation, same content migration patterns, same governance configuration. NOVO has codified those patterns into deployment accelerators: tenant configuration assets, identity baselines, content migration playbooks, governance templates, and validation tooling built from prior Microsoft 365 engagements.
The accelerators are NOVO's tooling for delivering Microsoft 365 efficiently — they aren't something the customer signs up for, locks into, or carries forward. What the customer ends up with is standard Microsoft 365, configured to Microsoft's reference architectures. No proprietary NOVO components embedded in the platform. No lock-in.
Microsoft 365 as the foundation for Copilot
What makes Microsoft 365 Copilot safe to deploy.
Microsoft 365 Copilot grounds its responses in what it can see — content in SharePoint, OneDrive, Exchange, Teams. Microsoft Graph is the boundary. Content sitting in Box, Egnyte, on-prem file shares, Dropbox, or Google Drive is invisible to Copilot regardless of how relevant it might be. A customer with sixty percent of their important content outside Microsoft 365 has effectively crippled their Copilot deployment before it ships.
That's not the only problem. Permissions accumulated over years of “share with everyone” defaults mean Copilot will surface content to the wrong people — content the user technically has access to even if the customer never intended that access. Sensitivity labels that were never applied mean Copilot has no information protection signal to respect.
The work that gets a Microsoft 365 tenant Copilot-ready isn't optional. It's the difference between a Copilot rollout that produces real productivity gains and a Copilot rollout that produces a data-leakage incident in month two.
01
Content consolidation
Content scattered across Box, Egnyte, on-prem file shares, Dropbox, and Google Drive consolidated into SharePoint and OneDrive. Architectural decisions about what migrates, what gets retired, what permissions structure carries forward, what content lifecycle applies. Migration runs that preserve metadata, authorship, and version history. Copilot can only ground in what it can see — and it can't see what's in Box.
02
Oversharing cleanup
Permission audits across SharePoint sites, OneDrive shares, and Teams content. “Anyone with the link” sharing structures cleaned up where they no longer make sense. Group memberships rationalized so they reflect current org structure rather than three years of stale assignments. Permission inheritance simplified so audit is possible. Copilot will surface anything users technically have access to — even if the customer never intended that access.
03
Sensitivity labeling
Microsoft Purview sensitivity labels applied to Microsoft 365 content. Auto-classification rules where content patterns are predictable — financial data, regulated content, customer records. Manual labeling workflows for content that requires human judgment. Label policies tuned for the customer's specific regulatory environment. The information protection signal Copilot needs to respect content sensitivity in its responses.
04
Content governance
Retention policies applied so old content gets retired rather than sitting in the tenant indefinitely. Content lifecycle management that distinguishes living from archival content. eDiscovery readiness for legal and HR scenarios. Audit logging configured for the compliance posture the business needs. A cleaner content estate produces cleaner AI surfaces.
This is the work that makes the Secure in Secure AI real for Microsoft 365 Copilot. Copilot deployment itself — user adoption, training, governance, change management — is NOVO Compass's work. The foundation Copilot needs is NOVO Cloud's.
Cloud builds. Care operates.
Deployment is the start. The platform needs operating from there.
Microsoft 365 isn't a “deploy and walk away” engagement. The platform requires ongoing operations work — license management, configuration drift control, security baseline maintenance, user lifecycle management, ongoing optimization. That work is NOVO Care's job. The platform NOVO Cloud builds is the platform NOVO Care operates day-to-day.
NOVO Cloud · Builds
Microsoft 365 deployment
Project-based platform deployment. Tenant foundation, content migration, governance configuration, license alignment, identity baseline, Copilot-readiness foundation.
NOVO Care · Operates
Day-to-day platform operations
Operational managed service. License management, configuration drift control, security baseline maintenance, user lifecycle, ongoing optimization. The same NOVO architectural team, in operations mode.
Customers can engage Cloud for Microsoft 365 deployment without committing to Care for ongoing operations — that's a separate engagement decision. Most do engage Care, though, because the team that built the platform stays connected as it gets operated. One architectural commitment, two phases of work.
Ready when you are
The fastest way to know what your Microsoft 365 deployment should look like is to talk through it.
Tell us where your business is today — on legacy systems and ready to migrate, on Microsoft 365 with a tenant that needs modernization, somewhere in between. Whether your priority is consolidating content out of Box and Egnyte, getting the platform Copilot-ready, or modernizing a tenant that's been on autopilot since 2019, we'll talk through what a deployment would look like for your environment.